Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, you’ll find answers to the most common questions we receive. If you don’t see your question listed, please feel free to contact us.

General Information

How can I contact you?

You can reach us through the following methods:

Email: baby-blitz@gmail.com or via the contact page on the website
Instagram: @babyblitz.co

Products/Services

What products/services do you offer?

We offer women's cropped top tees also known as "baby tees" or as we like to call them BB Tees <3. Everything is made to order and hand made by one person.

How do I place an order?

To place an order, simply choose the item and size you would like and add it to your cart, proceed to the checkout page and add in all your shipping information. If you need assistance, feel free to reach out to us!

What payment methods do you accept?

We accept the following payment methods:

Credit/Debit Cards: Visa, MasterCard, American Express, ShopPay

Can I cancel or change my order?

Orders can be [canceled/modified] within the same day of placing them. To request a cancellation or change, please reach out immediately via our instagram or email.

Shipping & Delivery

What shipping options are available?

Shipping costs are calculated at checkout based on your location and selected method. Order can take between 3-6 business days to ship as everything is handmade by one person.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the shipping carrier's website.

What should I do if my order hasn’t arrived?

If your order hasn’t arrived within the expected delivery time, please reach out to us with your order number and we will do our best to help!

Returns & Exchanges

What is your return policy?

We accept returns and exchanges within 3 days of purchase. The items must be unworn with no stains or smells and tags still attached.

Need More Help?

If you have any other questions or need further assistance, don’t hesitate to contact us. We’re here to help!

Thank you for visiting Baby-Blitz!

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